We Want Your Business to Succeed
Designed by Hamilton Systems to bring Communication solutions to our customers.
Cygnatech offer customer first products
- Cost-effective solutions, built to scale
- Backed by over 20 years of IT experience
Some Brands We Work With
Technology brands we work with and produce to help you
Let’s Work Together to modernise your phone system
Increase Visibility
Always be available to answer customer queries, from Smartphone Apps to Deskphones and Callcentre Wallboards.
Monthly Reporting
Get full reports on calls and usage data. Track employee activity or get call trends to find out where your business is coming from.
Customised Greetings
Add your own greetings and setup full CallCentre functionality with a serious of options.
Grow With You
If your business grows, our service can grow quickly with you. Expand your license count and quickly setup and go.
“Cygnatech Communications was born out of Hamilton System’s need to expand our service availability.
Customers have and will always be our focus.”
Carl Hamilton
Managing Director
“We build solutions to meet your needs, let us have a chat and find a solution for you.”
Harness The Power
Of Cygnatech
Cygnatech is a suite of Apps designed to protect you and provide an amazing service, from Backups to VOIP.
The best way to provide a service is to do it right. Cygnatech Comms believes the only way to provide our service is to be honest and excel for the customer.
From a homeworker needing a service available anywhere to a full Call Centre rollout.
From a homeworker needing a service available anywhere to a full Call Centre rollout.
We grow with you
Our capacity can grow with you and as your needs grow our support and capacity can grow with you also.
Increase your sales
Cygnatech Comms helps increase your sales through Hamilton Technology and helping with your Roadmap.
What problem are you trying to solve?
If you’re in contract or on a Fixed term tariff, some suppliers may charge a cancellation fee. It’s best to check this with your current supplier.
No – in a few weeks’ time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop billing you. So won’t pay for the same energy twice. Your old supplier will then arrange to send out a final invoice to you. We recommend leaving your Direct Debit in place until that invoice has been paid.
If you have a second-generation smart meter, this will transfer to us with all its smart benefits intact, and we’ll start communicating with it to collect your accurate readings.
If you have a first-generation smart meter not made by Secure, unfortunately, it won’t currently work with us in smart mode, so you’ll need to give us meter readings.
Our first-generation smart meters are made by the company Secure. Other suppliers who also use them include Utilita, Ovo, EON and Octopus.
If you have a secure smart meter, we will continue to use this in Smart mode so nothing will change.
No, we’ll contact them to let them know about your move.
In a few weeks time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop (so that you never pay for the same energy twice). Your old supplier will then arrange to send out a final invoice to you.
We work hard to ensure your switch goes as quickly as possible, normally within 21 days. We’ll keep you updated of progress during this time.
Yes, you can. But you’ll need to make sure your router isn’t locked by your previous provider. When you sign up to us, we’ll send you your username and password, so you connect your own router.
With our superfast fiber-optic Ultra-Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it’s not, it won’t work with our broadband service.
If you need a router, we can send you one too. Start your switch today.
The speed available on your line can be affected by:
- How far your property is from the telephone exchange or street cabinet.
- The quality of your telephone line and internal wiring.
The actual speed you receive can be affected by:
- The processing power of your PC / devices.
- How many people are sharing your broadband connection.
- Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.
- If using a wireless connection; where you keep your router.
- The speed of websites that you visit.
- If you connect at peak times, such as evenings, weekends or major sporting events.
- Network capacity.
No, leave this with us and we’ll let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.
Switching couldn’t be easier. We’ll handle the entire process and it only takes about 14 days. You’ll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.
Yes, we can’t stand it when companies offer a tiny amount of data or just provide free access to certain services.
Why limit our customers? Truly Unlimited Data No Caps is our offer to you
Yes, the Internet is required to use the service. Without the internet, you will be unable to provision a device or connect to the service.
Yes, numbers can be ported regardless of if it is a local or national number.
You can connect to the service with a temporary number and then port your number to the service.
Yes. One of the benefits of VoIP is that it is not geographically dependant. Meaning you could be based in Manchester, but use a London number.
Cygnatech Communications is not geographically dependant, you can just pack your phones up and plug them in at your new office.
Even better than analogue. Most new IP handsets come with HD audio.
“Hamilton Systems brought another Cygnatech product to help businesses grow with success.
With Cygnatech Comms,
we offer nothing but the best service.”
Carl Hamilton
Managing Director, CHTSI