No – in a few weeks’ time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop billing you. So won’t pay for the same energy twice. Your old supplier will then arrange to send out a final invoice to you. We recommend leaving your Direct Debit in place until that invoice has been paid.
What happens if I already have a smart meter?htsiuk2021-12-17T15:19:21+00:00
No, we’ll contact them to let them know about your move.
In a few weeks time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop (so that you never pay for the same energy twice). Your old supplier will then arrange to send out a final invoice to you.
How long will my switch take?htsiuk2021-12-17T15:21:33+00:00
No, leave this with us and we’ll let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. Start your switch today.
How do I switch my broadband?htsiuk2021-12-17T15:30:06+00:00
Switching couldn’t be easier. We’ll handle the entire process and it only takes about 14 days. You’ll keep your existing telephone number, and if you don’t have a telephone line we can install one for you. Start your switch today.
Are your SIMs offering truly unlimited data?htsiuk2021-08-07T08:42:28+00:00