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CallSwitch Overview

The leading choice for Unified Communications solutions

CallSwitch Market-leading Unified Communications and compliance solution, built, deployed, and supported by one of the UK’s fastest-growing SaaS companies.

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VOIP Provider Harrogate

Why CallSwitch for Unified Communications?

CallSwitch delivers advanced features for hosted telephony and unified communications for office and contact centre environments, enhanced with competitive calling plans, international numbering in over 65 countries, and powerful third-party integrations including Salesforce, HubSpot and Microsoft Teams.

The power of the platform

The CallSwitch UCaaS platform is the most versatile, secure, and resilient solution for Unified Communications – from intelligent call routing to auto-attendants, call queues, directory services, and more.

Powerful integration

With plug-and-play integration to all the leading CRM platforms, CallSwitch ensures simplified workflows that enhance employee productivity and customer engagement.

Enhanced collaboration

CallSwitch enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.

Call recording & compliance

Record and archive all inbound or outbound calls for 3 months, with options to archive to AWS immutable storage for up to 6 years with our powerful compliance suite.


From our Communicator soft client to Microsoft Teams, to traditional IP desk phones that include a TelcoSwitch lifetime warranty, employees can choose the endpoints that align with their way of working.

Secure administration

Our secure, web-based portal enables administrators to instantly add users or change configurations as required, and our wallboards deliver live statistics into how teams are performing.

Learn more about the business behind Cygnatech Comms

Cygnatech Comms is a leading provider of Unified Communications and compliance solutions, delivered through its award-winning CallSwitch hosted telephony platform, enabling company employees to work from anywhere on any device.
About Us

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That Works For You

Grow business by choosing a phone system that can operate from anywhere.

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VOIP Provider Harrogate

“We built Cygnatech Communications to offer a different kind of telephone service. We want to offer an all-round product at an excellent price point.”

Carl Hamilton

Managing Director – Hamilton Systems


“Cygnatech Communications just knocks the others out of the game, simple pricing without the confusion.”

VOIP Provider Harrogate

Unified Communications built for business

Take your phone system to the next level with a cloud PBX. Our hosted phone system features a suite of powerful tools for Unified Communications and collaboration, intelligent integrations, and fully supported hardware that mobilises employees in an affordable, efficient way.

Amazingly Affordable CallSwitch

Starting From (FREE with HTS Platinum)

  • Mobile or desk solution

  • Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.

  • Options for desk phones, with a wide range of supported handsets & conference devices.

  • Assign geographical numbers, with numbering available for over 65 international destinations.

  • Porting and provisioning carried out by our in-house UK team, with no specialist training required.

  • Instantly and automatically receive an email with a text transcription of any voicemail you receive.

  • Benefit from access to call recording of all inbound and outbound calls, with secure storage included.
  • Teams integration, call directly from Teams included in the cost (requires Teams Voice Standard License).

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What problem are you trying to solve?

can I keep my number when I move to you?2021-08-07T08:43:21+00:00

Yes, numbers can be ported regardless of if it is a local or national number.

You can connect to the service with a temporary number and then port your number to the service.


Can I pick a new number with a different geographic area?2021-12-17T15:28:47+00:00

Yes. One of the benefits of VoIP is that it is not geographically dependant. Meaning you could be based in Manchester, but use a London number.


what if I move premises?2021-12-17T15:26:45+00:00

Cygnatech Communications is not geographically dependant, you can just pack your phones up and plug them in at your new office.


How is the call quality?2021-12-17T15:24:56+00:00

Even better than analogue. Most new IP handsets come with HD audio.



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