Cygnatech Communications
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Energy2022-04-19T13:36:46+00:00

Great value energy, now and always

Get award-winning energy, long-term savings, and peace of mind with our UK-based customer service.

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Guaranteed Savings

We’ll always beat the Ofgem “fair price” calculation by up to 5%. And we promise to keep our prices lower than the price cap for as long as you remain a customer.*

Whether you’re new to us, or have been with us for years, we offer everyone the same great value prices.

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Get £50 with a free upgrade to smart

We think smart meters are the future. They send your readings to us automatically, so you get accurate bills without the hassle.

And they help you understand your energy use, so you can take steps to save money.

We offer free smart upgrades to all our customers – and new customers can get £50 off their bill too*

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Helping more customers go green

All customers on our Double Gold bundle can power their homes with 100% renewable electricity, it’s a small but important step towards reducing our impact on the planet.

What’s more, when you sign up to us, we’ll plant a tree in your name.

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Keep cosy with an award-winning boiler

Our customers can choose between two Which? recommended boiler brands and get an exclusive 20% off** the boiler cost.

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Why choose us for energy

We’re really proud of our services. But don’t just take it from us. We won not one, but two awards at Uswitch Energy Awards for 2021. That’s the fourth year in a row we’ve been recognised by Uswitch. And it’s not just our energy that wins awards – our UK-based Customer Services team is regularly recognised, too.

By bundling all of your home services with us, we can provide everything you need in one simple bill. And the more you take, the more you’ll save. That’s why we’ve been recognised as Which? Awards Utilities Brand of the Year 2020.

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Move To An Energy Supplier That Cares

It is our best interest to find the best value for you, move to us with all services and save a lot over other suppliers

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“What we offer is not just an energy supply but a unified collection of services that together offer an unmatched value for our customers.”

Carl Hamilton

Managing Director – Hamilton Technology

Energy Savings Harrogate
VOIP Provider Harrogate

“Switching all your services to us makes sense, take away the hassle of dealing with multiple suppliers.”

Great value energy, now and always

Great value energy, now and always

Amazing Value Bundled Services

  • Cashback when shopping

  • Energy Supplier that looks to save you money

  • Unlimited Broadband

  • Unlimited SIMs

  • Value you can trust

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What problem are you trying to solve?

Will I be charged cancellation fees?2021-12-17T15:33:30+00:00

If you’re in contract or on a Fixed term tariff, some suppliers may charge a cancellation fee. It’s best to check this with your current supplier.

 

Should I cancel my old supplier’s Direct Debit?2021-12-17T15:17:57+00:00

No – in a few weeks’ time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop billing you. So won’t pay for the same energy twice. Your old supplier will then arrange to send out a final invoice to you. We recommend leaving your Direct Debit in place until that invoice has been paid.

 

What happens if I already have a smart meter?2021-12-17T15:19:21+00:00

If you have a second-generation smart meter, this will transfer to us with all its smart benefits intact, and we’ll start communicating with it to collect your accurate readings.

If you have a first-generation smart meter not made by Secure, unfortunately, it won’t currently work with us in smart mode, so you’ll need to give us meter readings.

Our first-generation smart meters are made by the company Secure. Other suppliers who also use them include Utilita, Ovo, EON and Octopus.

If you have a secure smart meter, we will continue to use this in Smart mode so nothing will change.

Do I need to contact my current supplier?2021-12-17T15:20:35+00:00

No, we’ll contact them to let them know about your move.

In a few weeks time we’ll ask you for meter readings, at which point we’ll start billing you for your energy, and your current supplier will stop (so that you never pay for the same energy twice). Your old supplier will then arrange to send out a final invoice to you.

 

How long will my switch take?2021-12-17T15:21:33+00:00

We work hard to ensure your switch goes as quickly as possible, normally within 21 days. We’ll keep you updated of progress during this time.

 

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