The speed available on your line can be affected by:

  • How far your property is from the telephone exchange or street cabinet.
  • The quality of your telephone line and internal wiring.

The actual speed you receive can be affected by:

  • The processing power of your PC / devices.
  • How many people are sharing your broadband connection.
  • Whether you use a wireless or cable connection between your router and PC, laptop or other connected devices.
  • If using a wireless connection; where you keep your router.
  • The speed of websites that you visit.
  • If you connect at peak times, such as evenings, weekends or major sporting events.
  • Network capacity.