If you have a second-generation smart meter, this will transfer to us with all its smart benefits intact, and we’ll start communicating with it to collect your accurate readings.
If you have a first-generation smart meter not made by Secure, unfortunately, it won’t currently work with us in smart mode, so you’ll need to give us meter readings.
Our first-generation smart meters are made by the company Secure. Other suppliers who also use them include Utilita, Ovo, EON and Octopus.
If you have a secure smart meter, we will continue to use this in Smart mode so nothing will change.